About Us

Locally Owned and Operated

Culligan Lubbock has been locally owned and operated by the same family for over 47 years.

Dale and Nancy Tardy started the business in 1964.

Joel and Betsy have been operating the business since 1997.

Community Service

Joel and Betsy are committed to helping children who need adoption. You can learn more about this at Joel’s Blog. We also support many non-profit organizations in Lubbock. Some of these include: BUDS (Better Understand Down Syndrome), The March of Dimes and Parkridge Pregnancy Center.

Water Donations:

We donate bottled water to hundreds of organizations. If you would like some cases of water for your event, please contact our office.

Our Commitment to You:

  1. We are here to serve you. If you have a problem, let us know so we can find a solution.
  2. We train our employees to be the best, so you can trust us to take care of your water conditioning needs.
  3. We will respect your time by being prompt and efficient.
  4. We have a 24 hour emergency on-call service.
  5. We only use premium quality parts and equipment.

Our Mission:

To provide excellent service to every customer.

Living Water:

Water is an essential part of life, but great tasting water cannot compare to the Living Water we have discovered in Jesus Christ.

Jesus answered and said to her, “If you knew the gift of God, and who it is who says to you, ‘Give Me a drink,’ you would have asked Him, and He would have given you Living Water.”   “…Everyone who drinks of this water will thirst again; but whoever drinks of the water that I will give him shall never thirst; but the water that I will give him will become in him a well of water springing up to eternal Life.” – John 4:10, 13 & 14

Our desire is to drink deeply and to share the Life we have been given in Jesus. – Joel and Betsy

Our Employees:

Operations Manager: Jason has been working for Culligan Lubbock for over 22 years. He has experience in every part of the business. He holds a CLASS III WATER TREATMENT SPECIALIST LICENSE (the highest certification by the state of Texas).  Jason oversees all operations for Culligan Lubbock.

Sales: Thom leads our sales team and has been with Culligan Lubbock for over 20 years. He can determine what service is best for you. If you need new service, there’s a good chance you will get to visit with Thom.

Service Manager: Mike has been with Culligan Lubbock for over 18 years. He is knowledgeable in all areas of water treatment. He holds a CLASS III WATER TREATMENT SPECIALIST LICENSE (the highest certification by the state of Texas).  Mike leads our team of service technicians.

Plant Manager: Kyle has been with Culligan Lubbock for over 14 years. He holds a CLASS III WATER TREATMENT SPECIALIST LICENSE (the highest certification by the state of Texas). As plant manager, Kyle is responsible for the quality of all equipment that leaves our plant.

The rest of our team: We have many employees in our office, plant, service, route and installation departments to take care of all our customers. We are here to provide excellent service to every customer.

History

Dale and Nancy Tardy started the Lubbock business in 1964.

“We started out with no customers. None… that was pretty scary. Nancy taught school and she would also help in the business. We would knock on doors until we signed up a new customer, then I would go to the alley and install the equipment.

That’s how we got started. I can still remember the first house where I installed a water softener.”- Dale

Dale’s Top 7 Reasons for Success

  1. Work hard then work harder
  2. Perseverance
  3. Watching every nickel and dime
  4. Honesty and Integrity
  5. Treating the customer right
  6. Providing great service
  7. Having the right people on your team