Terms and Conditions

Welcome to Culligan Water of Lubbock. By using this site, you agree to the following terms and conditions.

1. Use of Website

This site is for informational purposes and to help you schedule appointments or request services. By submitting a form, you agree to be contacted by a Culligan representative or a local franchisee via phone, email, or SMS.

2. Service Availability

Service availability and pricing may vary by location and are subject to change without notice. All appointments are subject to confirmation.

3. Limitation of Liability

We strive to keep the information on this site accurate and up to date. However, we are not liable for any errors, omissions, or issues resulting from the use of this website. We make no representations or warranties about the accuracy, reliability, or completeness of third-party content, including images, logos, or videos provided by Culligan or other franchisees. We are not responsible for any loss or damage resulting from reliance on such content.

4. Intellectual Property

The content on this website, including but not limited to text, layout, design, and code, is owned by Optimized-Marketing.com, LLC (“we,” “our,” or “us”). However, certain content, such as logos, images, videos, and trademarks, may be owned by Culligan International, local franchisees, or other third parties. You agree not to copy, distribute, modify, or otherwise use any content from this website unless explicitly authorized by the respective copyright holders. Optimized-Marketing.com, LLC retains all rights, title, and interest in the design, structure, and functionality of the website itself, including custom elements created for your website. The content provided for the local Culligan dealer (including logos, images, and videos) is made available for use on the website for informational purposes related to that dealer’s services. However, responsibility for the accuracy and legality of third-party content (such as the Culligan trademarks and images) rests with the local Culligan dealer or the respective content owner.

5. Usage Rights

By using this website, you agree to respect all intellectual property rights associated with the content provided. You are not authorized to use any content, including logos, images, or videos, owned by Culligan International, local franchisees, or any third-party content providers beyond the purposes for which the website was intended, unless explicitly authorized in writing by the copyright holders.

6. Indemnity

You agree to indemnify, defend, and hold harmless Optimized-Marketing.com, LLC, Culligan International, the local Culligan Franchisee, its employees, agents, and affiliates from any claim, damage, or liability arising out of your use of the website or any breach of these terms, including but not limited to any unauthorized use of intellectual property. Responsibility for the content provided by Culligan International or the local franchisee rests with the local dealer, and they are responsible for ensuring that they have the necessary rights and licenses for any third-party content used on the site.

7. Governing Law and Jurisdiction

These terms are governed by the laws of the Commonwealth of Pennsylvania, USA. Any disputes arising out of or relating to the use of this website will be resolved exclusively in the courts located in Washington County, Pennsylvania. However, if the dispute concerns the products, services, or content provided by the local Culligan dealer, it will be resolved under the jurisdiction and laws of the location where the local Culligan dealer operates.

8. Changes to Terms

We reserve the right to update or change these terms and conditions at any time. Any changes will be posted on this page, and the date of the most recent revision will be indicated. By continuing to use this website, you agree to be bound by the updated terms.

9. Messaging

 Verbal opt-in:
  • Culligan Water of Lubbock will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties.
Website/Online opt-in:
  • By submitting this form and signing up for texts, you consent to receive text messages from Culligan Water of Lubbock at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties.
To your Contact request form, you need to add the following verbiage with clickable links. The verbiage needs a checkable box beside it.
  • By submitting this form and signing up for texts, you consent to receive text messages from Culligan Water of Lubbock at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties. Privacy Policy [https://culliganlubbock.com/privacy-policy/] & Terms [https://culliganlubbock.com/terms-and-conditions/].
Last updated 08/26/2025 Please also review our Privacy Policy for details on how we collect and use your personal information.